Refund Policy

This Refund Policy applies to Dawn subscriptions operated by Dawn. Contact: [email protected].

1. Membership and pricing

Paid memberships are $10 / month per class or $25 / month for All healers (or the price shown on Patreon). Memberships are billed through Patreon.

2. Cancelling a paid subscription

You may cancel anytime in your Patreon settings. Cancellation stops future renewals. You keep access until the end of the period already paid for. We do not pro-rate unused days within a paid month unless required by law.

3. UK cooling-off and digital content

If you are a UK consumer, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 may give you a 14-day cooling-off right for distance contracts. For digital content or digital services supplied immediately with your express consent and acknowledgement that you lose the cooling-off right once supply begins, that right may not apply after supply has started.

Independently of cooling-off, the Consumer Rights Act 2015 gives remedies if digital content or services are faulty, not as described, or not fit for purpose. Contact us and we will assess repair, replacement, price reduction, or refund as appropriate.

4. How to request a refund

Email [email protected] with your Patreon account email, approximate purchase date, and reason. We aim to respond within 5 business days. Approved refunds are processed through Patreon to the original payment method where possible.

5. Chargebacks

Please contact us before raising a chargeback so we can resolve the issue. Unresolved abuse of chargebacks may lead to account suspension.

6. Changes

We may update this policy. The date at the top shows the latest version. Your statutory rights are unaffected.