Privacy Policy

This Privacy Policy explains how Dawn (“we”, “us”) handles personal data when you use Dawn and dawnheals.com. Contact: [email protected].

1. Who is responsible

We are the controller for personal data described here. Full legal name, registered address, and any Data Protection Officer details will be listed here when finalised. We are not affiliated with Blizzard Entertainment.

2. Data we collect

• Account and billing: email, Patreon membership identifiers, Discord role status where linked, and limited billing metadata processed by Patreon. We do not store full card numbers on our servers.
• Device licensing: a machine identifier you or the app provide for licence checks (see future verify API).
• Support: messages you send to [email protected].
• Site analytics: we use Cloudflare Web Analytics for coarse, privacy-oriented visit metrics (pages viewed, approximate visits). It is designed to measure site usage without invasive cross-site advertising cookies.
• Advertising measurement: we use a Google Ads tag (gtag.js) on dawnheals.com so Google can measure ads and page views for our own campaigns. Contact [email protected] with questions.

Dawn’s desktop client uses pixel detection on your screen locally. Screen contents are processed on your device for the product’s function; we do not ask you to upload gameplay footage as a condition of use.

3. Why we process data (UK GDPR)

• Contract: create and manage your membership, deliver the Service, and authenticate access.
• Legitimate interests: secure the Service, prevent abuse, and improve reliability, balanced against your rights.
• Legal obligation: tax, accounting, and responding to lawful requests.
• Consent: where we rely on consent (for example optional marketing), you may withdraw it at any time.

4. Sharing

We may share data with Patreon (billing and membership), Discord (role access when connected), hosting and email providers, and professional advisers, only as needed to run Dawn. We do not sell your personal data.

5. International transfers

If processors are outside the UK, we use appropriate safeguards such as the UK International Data Transfer Agreement or adequacy regulations where available.

6. Retention

We keep account and billing records for as long as your subscription is active and then for a period needed for disputes, accounting, and legal requirements (typically up to six years for financial records in the UK). Support emails are kept as long as useful to resolve your request.

7. Your rights

Under UK GDPR you may have rights to access, rectify, erase, restrict, object, and port data, and to complain to the Information Commissioner’s Office (ICO). Contact us first at [email protected] so we can help.

8. Children

Dawn is not directed at children under 18. We do not knowingly collect their data.

9. Changes

We may update this policy and will revise the date above. Significant changes will be highlighted on the site or by email where appropriate.